We’ve been using Web Dashboards to visit/control our remote Array system very well until recently (~month?), we started to noticed that the WD keep disconnecting themselves. It’s disconnecting perhaps 5-10 mins after connection. It happens to multiple users in our team so likely not a personal PC setting issue.
We have been using 2.3.0 and later version Voyager; We tried multiple versions of WD (from 1015 to 1020) with same behavior; We do use login name & password for WD. “Web Server” is of course checked with proper port assigned. Mostly we use Chrome as broswer but did try Safari with same behavior.
Does anyone experiencing the same? Is there any settings we should check (in Voyager? In broswer settings? In router control?)? It could very well be a problem on our own end rather than Voyager but we are clueless on troubleshooting…
Thanks for any advices.